One of our roles is to investigate feedback about the Victorian road safety camera system.
What feedback can I send to the Road Safety Camera Commissioner?
One of the Commissioner’s roles is to investigate feedback made about Victoria’s road safety camera system. This means an investigation can be carried out where one or more individual complaints suggest that there is a “systemic” problem.
Who can lodge feedback with the Road Safety Camera Commissioner?
Any person or body, or a representative of that person or body, that has an enquiry or concern about Victoria’s road safety camera system, can contact the Road Safety Camera Commissioner.
All complaints to the Road Safety Camera Commissioner must be made in writing, by either letter or email, as required by the Road Safety Camera Commissioner Act 2011.
Submitting a complaint on behalf of another person
If submitting a complaint on behalf of another person you will have to first supply, in writing, an Authorisation granting you permission to act as their proxy.
You can use the downloadable Authorisation form template here:
How do I make a complaint?
All enquiries and complaints about a systemic issue must be made in writing.
Post
Road Safety Camera Commissioner
Locked Bag 14 Collins Street East
MELBOURNE VIC 3001
By filling out the web enquiry form below.
How we use your information
The Office of the Road Safety Camera Commissioner collects personal information for the purpose of responding to your enquiry and/or complaint. In some instances, information may be disclosed to other government agencies that are likely to have relevant information to enable a full and fair investigation. You are able to request access to your personal information that we hold about you and to request that it be corrected by contacting our Privacy Officer by filling in the website enquiry form below. For further details on how we collect, store and use personal information please view our Privacy Policy.