If you have a complaint or enquiry, please don’t hesitate to contact us. You can write to us direct via our email or postal address or call us on our telephone number*. Please note that if you do call us, we can only give you general information. If you would like us to investigate any matters on your behalf, the request must be in writing as required in the Road Safety Camera Commissioner Act 2011.
Hours of Operation
8.30 am – 4.30 pm
Monday – Friday
(Except for public holidays)
Road Safety Camera Commissioner
Locked Bag 14
Collins Street East
MELBOURNE VIC 8003
1300 651 838
*A fixed fee is charged by service providers for calls originating from landlines, please consult your service provider for the rate.
Standard rates apply for calls from mobiles. If you are calling from a mobile phone, you can ask us to call you back.
If you prefer, you can also write an email to us using the form below. Please ensure you leave your full name, a return email address and any attachments relating to your enquiry. However, if you prefer to use your own email client, you may simply use the email address firstname.lastname@example.org.
Collection of Your Personal Informaton
The Office of the Road Safety Camera Commissioner (ORSCC) collects personal information which is handled in accordance with the Privacy and Data Protection Act 2014.
The collection of personal information is required by the Road Safety Camera Commissioner Act 2011 to fulfil our functions. Those functions may include responding to complaints or requests for information from members of the public regarding the road safety camera system.
Without this information we are unable to process your complaint or provide you with information.
Personal information may also be disclosed to other Victorian Government agencies that the ORSCC may need to contact to obtain further information to respond to complaints or requests for information.
Individuals are able to request access to personal information that the ORSCC holds about them, and to request that it be corrected. Please contact the Freedom of Information Officer in the ORSCC on 1300 651 838.